1. Who We Are
Car Buying Corner ("we", "us", "our") operates the website carbuyingcorner.com. We are a car buying service based in the United Kingdom. For any privacy-related queries, please contact us at sales@carbuyingcorner.com.
2. What Information We Collect
When you submit a vehicle valuation request, we collect the following personal information:
- Full name
- Email address
- Phone number
- Postcode / location
- Vehicle registration number
- Vehicle mileage and condition details
- Photographs of your vehicle (uploaded by you)
Vehicle registration data is looked up using the DVLA's vehicle enquiry service to pre-fill and verify vehicle details. We do not store raw DVLA data beyond what is necessary to process your valuation.
3. How We Use Your Information
We use your information to:
- Process and respond to your vehicle valuation request
- Send you a confirmation email and valuation offer
- Contact you by email or SMS/WhatsApp regarding your submission
- Arrange vehicle inspection and collection if you accept an offer
- Improve our website and services
With your consent, we may also contact you with promotional offers or updates in the future. You can opt out at any time.
4. Legal Basis for Processing
We process your personal data under the following legal bases (UK GDPR):
- Contract — to fulfil your valuation request and any subsequent agreement
- Legitimate interests — to operate and improve our service
- Consent — for any marketing communications
5. Cookies & Tracking
Our website uses the following third-party tools which may set cookies or collect usage data:
- Google Analytics — to understand how visitors use our website (anonymised)
- Meta (Facebook) Pixel — to measure the effectiveness of our advertising
These tools may collect your IP address and browsing behaviour. You can control cookie preferences through your browser settings. By continuing to use our site, you consent to the use of these cookies in accordance with this policy.
6. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your information only with trusted third-party service providers (such as our email provider, Resend) who help us operate our service, and only to the extent necessary. All third parties are required to handle your data securely and in accordance with UK GDPR.
We are hosted via 123 Reg. Your data may be stored on their servers located within the UK or EEA.
7. How Long We Keep Your Data
We retain your personal data for as long as necessary to fulfil the purpose it was collected for — typically no longer than 2 years following your enquiry, unless a transaction takes place, in which case we may retain records for up to 7 years for legal and accounting purposes.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Withdraw consent at any time (for marketing)
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at sales@carbuyingcorner.com.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children
Our service is intended for individuals aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.